Services
When planning your event and composing a menu, we take into consideration a variety of factors, including, but not limited to:
• Desired experience and food preferences
• Number of guests in attendance
• Venue specifics
• Time frame of event
• Budget
UNIQUE CURATED EXPERIENCE
Pick one or more of the following service styles, given the unique considerations of your event, to develop a specially curated menu:
Passed Hors D’oeuvres
Passed hors d’oeuvres are great for cocktail parties, VIP receptions, pre-dinner receptions, or as an amuse bouche as guests first arrive to an event. Most hot hors d’oeuvres are best served passed. Increase the number and quantity of items passed to make the experience as substantial an experience as desired.
Stations
Stations are a great way to provide varying options and are a fun way to incorporate interaction, especially for larger groups. Some stations can be set up as self-serve while others are best when staffed by a chef.
Buffets
Buffets can create a colorful visual and allow for guests to eat at their leisure. For larger groups, multiple buffet stations can be set up to avoid queues. Buffets can be set up as self-serve or be staffed by chefs and servers, depending on the unique circumstances of your event.
Family Style
Family style meals promote conversation and interaction at the table. Consider providing options that will accommodate every guests’ dietary restrictions so that everyone at the table can enjoy most, if not all, of the dishes served.
Plated
This is the most formal service style and typically requires the greatest amount of staffing as well as back-of-house staging space. Our staff will work closely with you to develop a run-of-show and overall plan that ensures guests are served in a timely fashion and that all dishes are served beautifully plated.
Boxed Lunch
Boxed lunches are great for board meetings, office lunches, meet-ups at the park, or for grab-and-go meals in between meetings or to take after a long presentation.
SERVICE STYLES
We aim to always be transparent in our pricing. In addition to the menu price, your estimate will include line items for the following applicable services.
We will work with you to develop a beverage menu for your event - from water and coffee services to seasonal lemonade with all logistical details involved.
Additionally, we can act as your agent in sourcing and purchasing beer, wine, and spirits.
BEVERAGES
We will provide guidance as you pick out a menu, outlining the appropriate number of staff and staff hours needed to successfully execute your event.
All of our chefs and servers carry the appropriate food handler certification and/or TABC certification, as required.
For larger and/or more logistically complex events, we will have a dedicated captain or event planner on site on the day of your event. We may also sometimes outsource a portion of our staffing needs with hospitality industry focused staffing agencies – these individuals will report to our on site captain or event planner.
All staffing for events are billed by the hour, including travel time to and from our kitchen, with a minimum of four hours per staff person.
STAFFING
We can assist in coordinating
• Dining Tables
• Cocktail Tables
• Chairs
FURNITURE RENTALS
• Buffet Tables
• Tents for Outdoor Events
• Table Linens
• Lounge Furniture
• Bars
All of these components will need to be confirmed, whether by the venue, us as the caterer, or the client.
• Coupe White Ceramic Plateware
• Stainless Flatware
PLACE SETTING RENTALS AND/OR SUPPLIES
• Barware
• White Napkins
We can assist in coordinating place settings and glassware for larger events or if a specific curated table setting look is desired.
We keep in inventory and can rent to you for most events with up to 100 guests
• Compostable Bamboo Cutlery
• Compostable Cups
• Palm Leaf Compostable Plates and Bowls
For events when disposable place settings are called for we only use premium
We can assist with coordinating additional components of your event, including but not limited to
• Floral and Décor
• Entertainment
• Valet Parking
OTHER SERVICES
We include an industry standard pre-tax 18% coordination fee applicable to all components on the invoice.
This fee covers various overhead costs, including, but not limited to, liability insurance, administrative time writing menus and coordinating details for your event, site visits in advance of event, staff time packing and unpacking for your event at our kitchen outside of the billed staffing hours, and more.
This fee is not a gratuity and is taxed. For delivery and drop off events only where no staff stays on site, we use a lower 12% coordination fee.
STAFFING
We will include a suggested gratuity based on
• Number of staff assigned to your event
• Length of the event
• Logistical complexity of your event
This line item can be removed upon request.
Gratuities are always shared amongst all staff who are on site at your event.
We ask our bartending staff to refrain from displaying “tip jars” at events unless you as the host specifically request.
SERVICE GRATUITY
Fill out an event inquiry on our website or reach out to our team directly by emailing flavor@flavorcatering.com or by calling (512) 458-1104.
One of our event planners or operations managers will set up an onboarding phone call or Zoom meeting to gather information about your event before writing a menu and putting together a proposal. A site visit may be necessary to confirm venue details and logistical information.
CONFRIM THE MENU AND EVENT DETAILS
A signed contract and 50% deposit is due to reserve your event date.
If you cancel your event with a 30 day or more notice, you will be refunded your deposit less a $500 cancellation fee that helps cover the administrative time already spent planning your event.
Please ensure that you have a back-up plan for inclement weather. If you reschedule your event with at least a 30 day notice, we will provide prompt confirmation of our services for your new date or refund your deposit less a $500 cancellation fee if we are unable to accommodate the new date.
Deposits are not refundable or transferrable for events rescheduled with less than a 30 day notice.
RESERVE YOUR EVENT DATE
Final confirmation of guest count is due no later than seven days prior to your event date.
We cannot decrease guest count after the final confirmation is provided, and while we will do our best to accommodate a request to increase the guest count after the final confirmation, we cannot make any guarantees.
CONFIRM THE GUEST COUNT
An updated invoice will be sent after the final guest count confirmation is provided.
Final payment will be due at this time.
Any additional requests after this stage or staffing overages due to extended timeline of the event on the event day will be billed following the conclusion of the event and will be due within seven days after the event.
There are no refunds for events cancelled or rescheduled after final payment is made.
FINAL PAYMENT
We accept check, ACH payments, and all major credit cards.
• Checks can be mailed or physically dropped off at our kitchen at a pre-arranged time or at our sister restaurant, Gusto Italian Kitchen + Wine Bar, during their normal business hours.
• For ACH payments made through our Tripleseat billing portal, please allow three to five business days for the system to send a test transaction for you to confirm when first setting up your account.
• A 3% processing fee will be added to your invoice if paying by credit card.